Unified Communications (UC) isn't a single technology solution, rather it is the bringing together of both real-time communication technologies such as Voice, Instant Messaging, Video Conferencing and Presence with non real-time technologies such as email, SMS, Voicemail and Faxing.
Integrating multiple communication technologies allows businesses to communicate more efficiently, reduce response time to customers, improve decision making and most importantly increase the profitability of the business.
At IP Gateway we specialise in Cisco Unified Communications. Cisco is the world leader in networking and innovation technologies, as a result their solutions are able to provide customers with a complete and reliable single vendor solution.
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